(A Sister Concern of "Aquamarine Traders"). Your patience, kindness & understanding will always be appreciated.The 30 day return period begins from the day you received the item(s). Return of the damaged / used item will not be accepted. 1 - What is Gemstone Pioneer's primary business? We are specialists in Color Gemstones. If you are looking for natural high grade gemstones, you have come to the right place. Your most welcome at our factory (in Jaipur city of India) and office in Bangkok (Thailand). 3 - How Quickly do you respond to Emails? 4 - Can I return an item if I'm not happy with it? 5 - How do I return an item? Its very simple - all you have to do is let us know as soon as possible and we will provide instructions on how to return the item to us. The item should be sent back to us as received, in a saleable condition i. Unworn and without damage to the item. 7 - I like a piece of Gemstone on your site but would you make a small change (in shape/size) for me? As we manufacture all of our own products, we can make small changes to the shapes/ size or re-cut for you at no extra charge. 8 - Are your Gemstones Natural? All of the Gemstones we use are 100% natural.
9 - Are your gemstones treated? For some kinds of stones we use heat treatment only. Some colored stones are commonly heat treated to bring out the intense color of the stone. For example, Tanzanite stones are treated in this way. 10 - Do you sell jewelry also?Yes we do sell Jewelry and we have many stones and jewelry in stock which is not featured on the website. If you are searching for a particular Jewelry please let us know and we will try our best to prepare for you what you are looking for (Silver or Gold Jewelry with color Gemstones). 11 - Where are your gemstones sourced from? We source our gemstones from around the world direct from the mining place. We have direct link with the miners of many African countries like Madagascar, Tanzania, Nigeria, Mozambique, Ethiopia etc.
Apart from this we have good hold on Indian Mining Place. If you have a questions about any of our stones please contact a member of our team. If you have a requirement for a certain type of stone, please let us know and we will do our best to Prepare it for you otherwise we'll arrange it from other manufacturers.
13 - Do you sell Certified Gemstones? Yes, most of our customers don't require any certification but on the demand of our customers We send the Gems to gems testing lab for Testing Certificate. 14 - Can I see the process of gemstone manufacturing at your factory? The item "16 MM 9.6 Ct Natural Red Green Multi Fire Ethiopian Opal Square Cushion Cabochon" is in sale since Saturday, February 29, 2020. This item is in the category "Jewelry & Watches\Loose Diamonds & Gemstones\Loose Gemstones\Opal\White & Precious Opals".The seller is "akbarimpex" and is located in JAIPUR, RAJASTHAN. This item can be shipped worldwide.